Since mid-July, folks experiencing a psychological well being disaster throughout the nation have been capable of punch three numbers into their cellphone — 9-8-8 — and attain counselors skilled to assist. Anybody with a working cellphone or web service can name, textual content or begin a web-based chat for help with crises starting from suicidal ideas to drug habit.
Policymakers launched 988 with massive objectives in thoughts. The intention is to ultimately present folks in search of assist with somebody to name and, if wanted, in-person response and a spot to go — all with out unnecessarily involving police.
The Occasions is inspecting the rollout of the 988 system in Los Angeles County. We’re analyzing early information to establish what’s and isn’t working for these in want of assist. After all, numbers and stats can’t convey how folks expertise the service, arguably a very powerful measurement of its success. That’s the place you are available.
We wish to hear about your expertise calling the disaster line, together with 988 and the previous Lifeline quantity (1-800-273-8255). We all know that is delicate data. Your identify and different figuring out data won’t ever be used with out your permission. Responses can be utilized in an evaluation that may anonymize those that present suggestions.
Thanks for taking the time to share your expertise. Your voice is essential.
